Privacy Policy

Status This document has been reviewed for clarity, internal consistency, website readability, and overbroad claims. It remains subject to confirmation of the bracketed facts and review by qualified counsel before publication.

Effective Date September 18, 2026

1. Scope This Privacy Policy explains how Apteum Neurosurgery & Spine collects, uses, discloses, and safeguards information through https://www.apteumspine.com, related forms, telephone and electronic communications, and services that link to this Policy. It does not replace any separate Notice of Privacy Practices that governs protected health information under HIPAA.

2. Information We Collect We may collect identifiers and contact details; information submitted through contact, appointment, referral, demonstration, account, or order forms; device, browser, IP-address, log, cookie, and analytics data; communication preferences; and records of interactions with us. Health-related information may be submitted through appointment or care-coordination forms. Do not use ordinary website forms for emergencies.

3. How We Use Information We use information to respond to requests; provide, coordinate, improve, secure, and administer services; process transactions where applicable; communicate operational information; maintain records; prevent fraud or misuse; comply with law; and, with consent where required, provide marketing communications.

4. Cookies and Analytics We and service providers may use essential, preference, analytics, and advertising technologies. Details and available choices are described in the Cookie and Tracking Technologies Policy. Where legally required, nonessential technologies will be used only after consent.

5. Disclosure We may disclose information to service providers acting for us; affiliated or participating organizations when authorized and appropriate; professional advisers; payment, hosting, analytics, communications, and security providers; public authorities where required; and parties to a lawful business transaction. We do not sell personal information for money. [CONFIRM WHETHER ANY ACTIVITY COULD BE DEEMED “SALE,” “SHARING,” OR TARGETED ADVERTISING UNDER APPLICABLE STATE LAW.]

6. Health Information Information that is protected health information may also be governed by the applicable Notice of Privacy Practices. Website analytics and advertising technologies must not receive protected health information unless their use is legally permitted and appropriately contracted. A website inquiry does not establish a clinician-patient relationship.

7. Retention and Security We retain information for legitimate operational, legal, regulatory, and security needs. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system is completely secure.

8. Your Choices and Rights You may opt out of marketing emails using the unsubscribe link and may request assistance with privacy choices by contacting us. Depending on your residence and applicable law, you may have rights to access, correct, delete, restrict, or obtain a copy of certain personal information, and to appeal a decision. We will verify requests and may deny or limit them where permitted by law.

9. Children The website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website without appropriate authorization.

10. External Links Third-party websites and services operate under their own policies. We are not responsible for their privacy or security practices.

11. Changes We may update this Policy. The approved effective date and material changes will be posted on the website.

12. Contact Privacy inquiries: support@apteumspine.com Mailing address: [CONFIRM LEGAL ENTITY ADDRESS] Privacy contact or officer: [CONFIRM NAME/TITLE]