Nondiscrimination and Language Assistance
Status This document has been reviewed for clarity, internal consistency, website readability, and overbroad claims. It remains subject to confirmation of the bracketed facts and review by qualified counsel before publication.
IMPORTANT REVIEW CONDITION Publish the Section 1557-specific version only after confirming that Apteum Neurosurgery & Spine is covered by Section 1557 and identifying the required coordinator, grievance procedure, and state-specific language list.
Nondiscrimination Apteum Neurosurgery & Spine does not unlawfully discriminate, exclude, or treat people differently on the basis of race, color, national origin, sex, age, disability, or any other status protected by applicable law.
Accessibility and Language Assistance When required by law, reasonable modifications, appropriate auxiliary aids and services, and qualified language assistance are available free of charge and in a timely manner. Services may include qualified interpreters and information in alternative formats.
How to Obtain Assistance Telephone: [CONFIRM] Email: support@apteumspine.com TTY/relay: 711 or [CONFIRM DIRECT TTY] Section 1557 Coordinator: [CONFIRM NAME/TITLE/ADDRESS]
Grievances A person who believes Apteum Neurosurgery & Spine failed to provide services or discriminated may use the grievance procedure at [INSERT LINK/PROCESS]. A civil-rights complaint may also be filed with the U.S. Department of Health and Human Services, Office for Civil Rights, through its complaint portal or other published methods.
Notice of Availability [ADD THE REQUIRED NOTICE OF AVAILABILITY IN ENGLISH AND THE 15 MOST COMMON LANGUAGES FOR EACH STATE IN WHICH THE COVERED ENTITY OPERATES; HAVE ALL TRANSLATIONS REVIEWED BY QUALIFIED HUMAN TRANSLATORS BEFORE PUBLICATION.]

